Frequently Asked Questions
FAQS
If we can’t resolve your question, feel free to reach out to us via WhatsApp or email.
GENERAL QUESTIONS
What are the bracelets made of?
Our bracelets are crafted from 22K gold leaf, covered in silicone for water resistance, a silent wear, and lightweight comfort. You can do any activity while wearing them. Plus, each bracelet features a gold-plated silver mantra, ensuring they keep their shine.
Where are the bracelets made?
MANIKĀ bracelets are handcrafted in Thailand, inspired by the traditions of Buddhist temples. Originally, monks used gold leaf to create Buddha statues, a practice that evolved into incorporating gold leaf into bracelets, imbuing each piece with special meaning.
Blessed by monks, these bracelets are more than accessories—they are designed to transform your daily routines into meaningful rituals, reflecting our philosophy of living with purpose and intention.
Are the bracelets water-resistant?
Yes, our bracelets are designed to be water-resistant, making them suitable for everyday activities like handwashing, light rain, and all climates. However, to maintain their original color and shine, we recommend avoiding:
- Prolonged immersion in water, such as frequent swimming or diving.
- Exposure to abrasive products, chemicals, perfumes, or chlorine.
While they are crafted to be durable, frequent contact with these elements may affect their appearance over time. For best results, treat your bracelet with care.
Are the bracelets hypoallergenic?
Yes, MANIKĀ bracelets are hypoallergenic and designed to be gentle on the skin.
Do you offer gift wrapping or custom notes?
Yes! We offer gift wrapping and the option to include a personalized note with your order. Simply select this option at checkout.
ORDERS & PAYMENTS
What payment methods do you accept?
We accept the following payment methods:
• Credit/debit cards (Visa, Mastercard, American Express)
• PayPal
• Zelle
All purchases are processed in USD and securely.
Can I cancel my order?
Order cancellations are only accepted before the order has shipped. If canceled in time, your refund will be processed directly to the original payment method.
SHIPPING
Do you ship within the United States?
Yes! We ship across the United States. Shipping is free on orders over $75 USD, except for shipments to Puerto Rico, Hawaii, and Alaska, where additional charges apply.
How long does shipping take?
Orders are processed within 1 to 3 business days before shipping.
• Express Shipping: 3 to 5 business days after processing.
• Regular Shipping: 4 to 7 business days after processing.
• Extended Area Shipping: 6 to 12 business days after processing (includes Alaska, Hawaii, and Puerto Rico).
During promotions or holidays, processing may take longer. We recommend placing your order early. Thank you for your understanding and for being part of the Manikā community!
Do you offer international shipping?
We currently ship to Canada. For a shipping quote, please send us an email to hello@manikausa.com
For international shipping outside the United States and Canada, please contact Manikā Mexico at www.manika.mx.
RETURNS, EXCHANGES & WARRANTY
What is your return and exchange policy?
We accept returns within 14 days of receiving the product, provided it is unused and in its original packaging. Refunds are issued as store credit.
If you need to exchange an item or if your product arrives damaged, please contact us at hello@manikausa.com
What if my product arrives damaged or defective?
If your item arrives damaged or with a manufacturing defect, contact our Customer Service team at hello@manikausa.com within 7 days of receiving the product. We will provide a replacement at no additional cost.
Do you offer warranty?
Yes, our bracelets are designed to be water-resistant, making them suitable for everyday activities like handwashing, light rain, and all climates. However, to maintain their original color and shine, we recommend avoiding:
- Prolonged immersion in water, such as frequent swimming or diving.
- Exposure to abrasive products, chemicals, perfumes, or chlorine.
While they are crafted to be durable, frequent contact with these elements may affect their appearance over time. For best results, treat your bracelet with care.
Normal wear and tear resulting from prolonged use or exposure to chemicals, saltwater, chlorine, or frequent immersion is not covered under warranty. This includes color changes or material corrosion
PRODUCTS & SIZING
How much do the bracelets cost?
Here are the prices per piece:
• Bangle: $13 USD
• Thin: $10 USD
• Thick: $33 USD
• Twist: $22 USD
• Braid: $25 USD
• Double Braid: $30 USD
• Ring: $7 USD
Prices do not include tax.
How do I know my bracelet size?
Check out our size guide to find your perfect fit.
SHOWROOMS/STORES
Do you have a showroom or physical location?
We currently sell online at manikausa.com. If you’re in The Woodlands, Texas, you can visit our home showroom by appointment. Send us an email to schedule a visit.
We also announce pop-ups and events on our social media—follow us to stay updated!
PROMOTIONS
Do you offer promotions or discounts?
Yes! Get 10% off your first purchase by subscribing to our newsletter. We also announce promotions on our social media and through our newsletter. Follow us and stay connected to catch every deal!
CONTACT & SUPPORT
How can I contact customer support?
You can reach us by email at hello@manikausa.com, or through our live chat on the website.